Bright Futures: Spok Interns Share Their Summer Highlights

August 23, 2016

 

67fd0d0bb1c8fcf978c102232310235a_f1016.jpgIt’s that time of year again—college students across the U.S. are returning to their campuses and gearing up for another year. It’s a bittersweet time here at Spok because it means we have to say goodbye to a fantastic class of summer interns. This summer we hired interns who spanned Spok departments and geographic locations. We’re grateful that they not only lent us their talents this summer, but a handful also agreed to share some of the highlights and things they’ve learned with Spokwise:

 

 

 

c137c6f7df0a51b30f897a7da813df2b_f1017.jpgName: Malvika Singh
College/University and Graduating Class: University of Florida, Class of 2017
Major of study: Computer Science
Intern position at Spok: Software Development Intern

What has been most valuable about your Spok internship?
The most valuable thing for me has been the technical experience I’ve gained by working on so many different and interesting software projects. It’s been a great opportunity to strengthen existing skills and develop new ones from working with and learning from Spok’s talented development team.

What have you learned about the healthcare industry from working at Spok?
I’ve realized how critical efficient communications are in the healthcare industry—a small delay can be a matter of life or death. The fact that Spok is driven towards making these clinical communications more effective and timely feels as if we’re helping save lives.

What have you learned during your time at Spok that has surprised you?
I got to see and meet so many women in important managerial and technical positions. I am surprised and so inspired by all these women who make Spok what it is and have a great work/life balance.

How has your internship influenced your future career goals?
This internship has influenced my career goals in a lot of ways. It has widened my perspective of the kind of work that a normal software engineer does. I am excited more than ever before to begin a career which involves technologies that I’ve never heard of before.

 

Megan Reece.jpgName: Megan Reece
College/University and Graduating Class: University of Northwestern – St. Paul, December 2016
Major of study: Professional Writing
Intern position at Spok: Technical Writing Intern
Previous internships: Writing Intern, Iowa State Navigators; Intern, The Society for Technical Communication

What has been most valuable about your Spok internship?
The most valuable part of my internship has been learning how to use MindTouch, a customer success platform, and how to structure content for the best user experience. I have really valued the conversations among the technical writers about how to make our documentation accessible to both our internal and external audiences.

What have you learned about the healthcare industry from working at Spok?
I have learned the importance of communication in the healthcare industry. The people at Spok emphasize that our software is enabling healthcare workers to communicate with each other more effectively. The work we do helps hospitals to serve their patients better, and my work becomes more meaningful when I remember all of the people our solutions are helping.

What have you learned during your time at Spok that has surprised you?
I was surprised to learn how important it is to study the specific writing standards of the company. At school, I study how to write with good grammar and style, but working at Spok taught me how important it is to learn the style requirements of the company. Writing documentation to be consistent across all departments is so valuable to the quality of the company and to the customers we serve.

How has your internship influenced your future career goals?
As a writing major with little experience in software development, l had to learn a lot to be able to write and edit software documentation. This taught me that it takes a lifetime of reading and asking questions to master a new topic. Challenging myself to research different fields will improve my ability to learn and help me in a future career.

 

Zach LeMorta.jpgName: Zach LeMorta
College/University and Graduating Class: James Madison University, Class of 2018
Major of study: Accounting
Intern position at Spok: Accounting

What has been most valuable about your Spok internship?
Gaining experience within the field of accounting is definitely the most valuable takeaway from my Spok internship. Classes can only teach you so much about accounting and never really give you that hands-on experience needed to thrive in the field. Having the chance to gain the hands-on experience in a true business environment here at Spok is very valuable to me.

What have you learned about the healthcare industry from working at Spok?
One aspect I learned about the healthcare industry is the coordination of it all. I never knew how important it was for nurses, doctors, and other staff to coordinate their communication to make sure clinical activities were getting done as efficiently as possible. Being able to coordinate the staff well has such a huge impact on patients and their treatments, and I never realized that until coming to Spok.

What have you learned during your time at Spok that has surprised you?
Even though accounting is not a field where you would expect a ton of surprises, I would say that the amount of regulation that accountants have to understand and follow is what surprised me the most. I knew the basics of the regulations that accountants need to comply with, but the sheer amount and specificity of the rules Spok adheres to as a public company was unexpected.

How has your internship influenced your future career goals?
A main priority for me was to see if the accounting field was right for me. I am a rising junior and knew that if I did not enjoy accounting, I would still be able to change my major. However, after having the opportunity to work with such fantastic people here at Spok’s headquarters in Springfield and being able to get hands-on experience with accounting, I now know for sure that I am going to pursue accounting as a career in the future.

 

Abby_Schoenecker.jpgName: Abby Schoenecker
College/University and Graduating Class: Creighton University, Class of 2017
Majors of study: Marketing and International Business
Intern position at Spok: Marketing Intern
Previous internships: Demand Generation Intern, Digital River

What has been most valuable about your Spok internship?
The most valuable aspect of my internship has been the people I’ve worked with and learned from. Everyone on Spok’s marketing team is so welcoming and willing to help. It’s made my summer worthwhile, fun, and rewarding. Gaining real-world experience at a successful company with a talented marketing team will be incredibly beneficial to my future career. I also found it interesting to see how the various roles of the marketing team function and work together.

What have you learned about the healthcare industry from working at Spok?
The healthcare industry is a lot more complex than I originally thought. I’ve never worked for any sort of a critical communications/healthcare company and coming into the summer I knew little to nothing. I’ve learned that there are so many outside factors that influence and impact healthcare other than compliance, like technology, security, and patient safety/satisfaction.

What have you learned during your time at Spok that has surprised you?
It surprised me that I am able to successfully apply what I learned in school and at my previous internship to an industry that is completely new to me. Even though the healthcare industry is unique and very different from what I’m used to, the marketing practices and roles are similar.

How has your internship influenced your future career goals?
After taking a few marketing courses (especially global marketing) I knew I wanted to work within some aspect of marketing. My internship has not only helped me solidify my decision to work in marketing after graduation, but gotten me even more excited about it. Working at Spok, and with the marketing team specifically, has shown me that I want to be a part of a team that values each other and I want to work for a company with a strong, collaborative company culture.

 

A big thank you to all of our interns this summer! We so appreciate all of your contributions.

Interested in interning at Spok next summer or joining us full-time? Check out our open positions: www.spok.com/Careers

 



Category: General Healthcare

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